When it comes to the aviation industry, the costs of fixing damages are nothing compared to the potential harm of a company’s image and customer retention. The number one priority for the aviation industry must always be that of safety. In order to ensure all safety measures are being taken, your airport ground handling service must have guidelines in place that are consistent and include and promote damage reporting.
Ensuring that all employees are reporting damages will not only promote the safety of the aircraft but will also benefit the company financially. Too often, employees worried about keeping their jobs fail to report damage. This is why it is important to set standards that promote damage reporting without the fear of consequences. Some companies adopt guidelines that reward employees who report damage. Giving your employees an incentive may assure they are keeping aircrafts safe and might also establish a better relationship with the team.
Effective reporting procedures and safety management systems help ensure better processes. Often, aircraft damage is caused by employee error but in some cases there may have been equipment failure. Accurate reports of the damage done by equipment failure enable cost-effective decisions to be made. Accurate statistics can be defined and costs can be better managed. Ground handling equipment may be expensive but not more expensive than allowing it to cause other damages. Procedures that identify problems can be financially advantageous in the long run.
Promoting and ensuring safety is the most important concern in the aviation industry. But you want to make sure you are doing it in the most cost effective and efficient manner. When it comes down to it, we know good systems and the importance of following specific processes and taking the necessary steps to document them. When conducting a compliance audit, we observe your business operations and identify efficiencies you might be missing. Is it time someone helped you observe your business processes? If it is, think of Craig Morris & Company when it’s time for your next compliance audit.